Terms and Conditions

1. General Information

The website www.sylevycleaning.ro is administered by Sylevy Cleaning SRL, hereinafter referred to as the “Operator”.

Accessing and using this website implies acceptance of the terms and conditions presented on this page. If you do not agree with these terms, please do not use the website.

 

2. Purpose of the Website

The website has an informational purpose and provides users with information regarding sanitation services, waste collection, street cleaning, snow removal, collection campaigns, and other activities carried out by the Operator.

The information published is for informational purposes and may be updated, modified, or completed without prior notice.

 

3. Intellectual Property Rights

The entire content of the website, including texts, images, graphic elements, logos, video materials, documents, informational materials, and other published elements, is the property of Sylevy Cleaning SRL or is used on the basis of legal usage rights.

Copying, distributing, reproducing, modifying, publishing, transmitting, or using the content of the website without the Operator’s prior written consent is prohibited.

 

4. Use of the Website

Users undertake to use the website in accordance with the legislation in force and not to carry out activities that may affect its operation.

The following are prohibited:

-using the website for fraudulent purposes;

  • transmitting false, inaccurate, or misleading information;
  • attempting unauthorized access to the Operator’s IT systems;
  • introducing programs, codes, or files that may affect the operation of the website;
  • using the published content in a manner that causes damage to the Operator or to third parties.

 

5. Electronic Communications

By using the forms available on the website and submitting requests to the Operator, users accept communication by electronic means, including by email or other available contact channels.

Communications sent electronically produce effects under the same conditions as communications made in physical format, to the extent permitted by the applicable legislation.

 

6. Use of Online Forms

The website may provide users with contact forms, reporting forms, information request forms, or other similar tools.

The user is responsible for the accuracy, completeness, and up-to-date nature of the data provided.

The Operator cannot be held responsible for delays, errors, or the inability to process requests caused by the provision of incomplete, incorrect, or outdated information.

 

7. Personal Data Protection

The processing of personal data is carried out in accordance with the applicable legislation and with the provisions presented on the “Privacy Policy” page.

By using the forms available on the website, users express their consent to the processing of the data provided for the purpose of resolving the submitted requests and communicating the necessary information regarding the services offered.

 

8. Information Security

The Operator implements reasonable technical and organizational measures to protect the website and the information processed through it.

However, users understand and accept that the transmission of information over the internet cannot benefit from absolute security guarantees, and the Operator cannot guarantee the complete elimination of all risks associated with the use of the online environment.

 

9. Links to Third-Party Websites

The website may contain links to webpages administered by third parties.

These links are provided exclusively for the information of users. The Operator does not control and does not assume responsibility for the content, privacy policies, security, or operation of websites belonging to third parties.

Accessing such websites is done exclusively at the user’s own risk.

 

10. Limitation of Liability

The Operator makes all reasonable efforts to ensure the accuracy and updating of the information published on the website.

However, the Operator does not guarantee that the information is complete, permanently updated, or free of errors, and cannot be held liable for any direct or indirect damages resulting from the use or inability to use the information available on the website.

 

11. Website Availability

The Operator reserves the right to modify, temporarily suspend, or discontinue the operation of the website, in whole or in part, without prior notice, for maintenance, updating, improvement, or for technical reasons beyond its control.

The Operator cannot be held responsible for any losses or inconvenience caused by the temporary unavailability of the website.

 

12. Changes to the Terms and Conditions

Sylevy Cleaning SRL reserves the right to modify this document at any time.

The updated version will be published on this page and will enter into force from the date of publication. Continued use of the website after the publication of the changes represents acceptance of the new conditions.

 

13. Contact

For questions, requests, or clarifications regarding these Terms and Conditions, users may contact the Operator using the contact details published on the website.

 

14. Applicable Law

These Terms and Conditions are governed by Romanian law.

Any dispute arising in connection with the use of the website will be settled amicably, and if this is not possible, jurisdiction shall belong to the competent courts of Romania.


Last updated: 5 June 2026