The collection crew identified a situation that does not fall into any of the categories listed above.

Examples:

  • damaged container;
  • waste posing a risk to the collection crew;
  • liquid leaks or other unforeseen situations;
  • other non-compliance issues identified on site.

If you are unsure about the reason for the collection refusal, please contact us by phone or email. The Sylevy Cleaning team will provide you with all the necessary information and help you resolve the issue.